Calvy
ProductFeaturesIndustriesPricingFAQ
Sign inGet started→
2,847 calls answered today·last booking 14s ago

Answer every call.
Turn more into booked jobs.

Calvy is an AI front desk for local service businesses. It asks the right intake questions, checks your hours and booking rules, sends confirmations and follow-ups, and hands off calls that need judgment.

Start my front desk→▶See the booking workflow3 min
Home
Business line+1 (555) 010-0937
Online
Friday, May 8
Good morning
8 customers are waiting
14 unread messages
3 calls were escalated
Review before follow-up
6 leads captured
Estimates ready to review
Today
Start with waiting customers.
View call history
Needs attention
8 customers waiting
14 unread messages
Needs response
8
14 unread SMS
Booked
11
19 upcoming
New leads
6
Ready to review
Handled
48
All connected
Recent activityOpen inbox
Call booked
Maria R. booked an estimate for 10:00 AM
SMS reply
Alex asked to move tomorrow appointment
Follow-up sent
Calvy checked in with a quiet lead
UpcomingCalendar
10:00
Exterior estimate
1:30
Kitchen repaint
All day
Unavailable
CalvyReceptionist online
Live
!
1 customer waiting

Ready for your review

1
MessageCustomer asked about Thursday

Calvy replied with the open 9 AM slot.

2
BookingAppointment ready

Service, address, and time confirmed.

3
Follow-upConfirmation sent

Delivered to the customer by text.

Built for service businesses that live by the phone

A cleaner, plumber, HVAC team, salon, clinic, and contractor do not need the same receptionist script. Calvy starts with trade-specific intake so each call captures the details your team actually needs.

Painting companiesHVAC teamsPlumbing shopsCleaning crewsHome servicesLocal clinics
How it works
A front desk workflow.
Not just a voice bot.
Generic voice AI can answer a call. Calvy carries the customer through intake, rule-checked booking, SMS confirmation, follow-up, and handoff.
STEP 01
Capture the details your team needs
Calvy asks for service, urgency, address, contact details, timing, and any missing context before it moves the customer forward.
+1 (555) 010-0937
STEP 02
Book only when your rules pass
Required details, hours, blocked dates, availability, and customer confirmation are checked before an appointment exists.
Hours setServices addedBuffer on90d window
STEP 03
Keep the customer from going cold
Confirmations, reminders, saved links, follow-ups, and manual takeover stay tied to the same customer thread.
BOOKED
Call summary saved
Booking workflow
Calls become booked work.
When Calvy books a job, the appointment carries the customer, call summary, service, address, follow-up, and next action with it.
Maria R.
Business line+1 (555) 010-0937
AI live
4
Appointments
/Maria R.
Confirmed
Booked Apr 28, 2:14 PM
Saturday, May 10
10:00 AM - 12:00 PM
ServiceDeep clean - 3 bedroom
Address142 Aurora Heights Dr, Aurora ON
Estimate$420 - 2 hr crew
AI captured these notes
Two cats - prefer non-toxic products
Door code: #4271 (back door)
Pet hair throughout, allow extra time
Customer
MR
Maria Rodriguez
Returning - 3rd visit
Phone+1 (555) 010-0142
Emailmaria.r@example.com
Booked from a call
4:23
“Saturday at ten works. Key under the mat.”
✓
No unsafe bookings
The appointment exists only after required details, availability, and confirmation pass.
✓
No lost context
The source call, notes, customer, service, and address stay attached to the booking.
✓
No hunting through tools
Open the recording, thread, reminder, or reschedule action from the same place.
✓
Judgment stays protected
Custom quotes, emergencies, unclear requests, and stalled replies are routed for review.
Features
Where Calvy differs from generic voice AI.
Most voice agents end when the call ends. Calvy keeps the customer record, booking rules, SMS follow-up, and handoff connected.

Guardrails

Bookings are checked by rules, not guessed from conversation.

Required fields, hours, blocked dates, availability, and customer confirmation are checked before an appointment exists.

Booking check
Rules before action
Required

Service, name, phone, address

Calendar

Business hours and blocked dates

Availability

9 AM slot checked

Confirmation

Customer said yes

AllowedCreate booking

Thread

Every call becomes one customer thread across voice and SMS.

Calls, texts, notes, recordings, bookings, reminders, and follow-ups stay attached to the same customer.

Customer thread
One record, every channel
Open windowThursday9:00 AM - 5:00 PM
CallSummary savedService and address captured
BookingAppointment attachedThursday · 9:00 AM
SMSConfirmation deliveredReplies stay in this thread

Follow-up

Follow-up continues after the caller hangs up.

Cold leads, confirmations, saved links, booking updates, and handoff keep moving after the call ends.

Next action
Calvy keeps the lead warm
Can you send the estimate link?
Saved link sentCustomer agreed by text
Sent. I can also help book the visit.
Follow-up scheduledTomorrow morning
I will keep the thread warm.
Industries
Trade-specific intake. One front desk.
Calvy adapts the questions, urgency checks, booking rules, and handoff paths for the type of service business answering the phone.
Plumbers pack
A burst pipe at 2 AM gets a real conversation.
Calvy classifies the emergency, captures the address, confirms access, and either routes to your on-call tech or books the first available slot, before the customer hangs up worried.
Calvy adapts
Urgency
leak, repair, after-hours
Location
address and access notes
Dispatch
transfer or book
✓
Same system, specific rules
Calls, messages, bookings, and follow-ups stay connected.
Pricing
Start with the front desk layer.
Choose by monthly call and SMS volume. Every plan keeps the same core system: safe bookings, customer threads, follow-ups, and judgment review.
Starter
$79/mo
For a solo operator getting calls under control.
Start trial→
✓150 voice minutes
✓200 SMS/month
✓AI call answering and SMS inbox
✓Appointments and availability blocking
✓Contacts and basic follow-ups
Most popular
Pro
$149/mo
For teams that want Calvy handling the daily front desk.
Start trial→
✓500 voice minutes
✓1,000 SMS/month
✓Everything in Starter
✓Google Calendar sync
✓Call transfer rules and handoff
✓Plan usage and overage visibility
Growth
$299/mo
For higher-volume businesses with more calls and texts.
Start trial→
✓1,500 voice minutes
✓3,000 SMS/month
✓Everything in Pro
✓Longer lead recovery sequences
✓More room for seasonal demand
✓Priority launch support
FAQ
Questions, answered.
How is Calvy different from a normal voice AI?+
Most voice AI answers the call and stops there. Calvy keeps the customer thread, booking rules, follow-up plan, and next action connected after the call ends.
How long does setup take?+
Setup is guided from the app. You add your business line, services, hours, greeting, voice, transfer number, and follow-up preferences. No prompt engineering required.
What happens when Calvy needs judgment?+
Calvy routes exceptions to the business instead of pretending. Custom quotes, emergencies, unclear requests, failed messages, and leads that stop replying can be surfaced for review.
Can Calvy book without the right details?+
No. Calvy checks required details, availability, business hours, blocked dates, and customer confirmation before an appointment is created.
Can a person take over?+
Yes. The conversation stays open in the inbox, so the business can text manually, pause AI replies for that customer, call back, move the stage, archive, or delete the thread.
How does billing work?+
Plans are managed through Stripe. The dashboard shows current plan, usage, allowances, and upgrade paths so owners understand what they are paying for.
Will it sound like my business or like a generic robot?+
Each industry has its own receptionist with a different intake script. On top of that, every business gets its own greeting, services list, hours, voice, and learned corrections from your edits. Calvy gets more “you” with every call.
Can a customer cancel an appointment by texting?+
Yes, and it works without an AI guessing. If a customer texts “cancel” or asks to cancel naturally, Calvy confirms which appointment they mean and then runs a real cancellation: marks the booking cancelled, removes the calendar event, and texts back a clean confirmation. No “I think I cancelled it” hallucinations.
What if a customer tries to mess with the AI, asks for jokes, stories, or to ignore instructions?+
Calvy is scoped to be your receptionist, not a chatbot. Off-task requests get one polite redirect (“I’m here to help with your business. What did you need today?”) and then back to the booking flow. No stories, no roleplay, no leaked system prompts.
Front desk workflow
Put your phone line on a real front desk workflow.
Connect your business line, add your services and rules, and let Calvy answer calls, capture details, book safely, follow up, and bring you in when judgment is needed.
Set up Calvy→Talk to us